Terms of Service

Welcome to Hantad. These Terms of Service govern your use of our website and the purchase of products from Hantad. By accessing or using our website, you agree to these Terms of Service.

If you do not agree with these terms, please do not use our website.

1. About Hantad

Hantad is an online fashion retailer operated by Ayoub Drissi and serves customers in the United Kingdom.

Business Name: Drissi Ayoub
Business Registration Number: 908537053
Registered Business Address:
14 Rue des Pâquerettes
Plobsheim, Bas-Rhin 67115
France

Email: support@hantad.com
Phone: +44 798 857 8185

Throughout these Terms, "Hantad", "we", "us", and "our" refer to Hantad.

2. Use of Our Website

You may use our website for lawful purposes only.

You agree not to:

• Use our website for fraudulent or unlawful purposes

• Attempt to gain unauthorized access to our website or systems

• Interfere with the operation or security of the website

• Copy, reproduce, or distribute our website content without permission

• Submit false or misleading information

• Use our website in a way that could harm Hantad or other customers

We reserve the right to restrict or terminate access to our website if we reasonably believe these terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes, and other product information displayed on our website are accurate and up to date.

However, colours may appear slightly different depending on your device or screen settings.

Product availability may change without notice. If a product becomes unavailable after an order has been placed, we will contact you and, where appropriate, provide a refund for the unavailable item.

4. Prices and Currency

All prices displayed on Hantad are shown in British Pounds Sterling (GBP) unless otherwise stated.

We reserve the right to update product prices at any time. A price change will not affect an order that has already been accepted and confirmed, except where required by law or in the event of an obvious pricing error.

Any applicable delivery charges, taxes, or other charges will be displayed during checkout where applicable.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation by email.

An order is not considered accepted until we have confirmed that the order has been accepted for processing.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

• Product availability issues

• Incorrect pricing or product information

• Suspected fraudulent activity

• Payment problems

• Incorrect or incomplete customer information

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

6. Payment

We accept payment methods displayed and available at checkout.

Depending on availability, these may include major credit and debit cards and PayPal.

Payments are processed through secure third-party payment providers. Hantad does not store your complete payment card details.

Your payment provider may have its own terms and privacy policy that apply to the processing of your payment.

7. Shipping and Delivery

Hantad currently serves customers in the United Kingdom.

Standard delivery is available as described on our Shipping Policy and during checkout.

Orders generally require 2–3 business days for processing, followed by an estimated 4–9 business days for delivery, subject to circumstances outside our reasonable control.

Delivery estimates are not guaranteed delivery dates.

Once an order has been dispatched, tracking information may be provided where available.

For complete information about delivery, please review our Shipping Policy.

8. Returns and Refunds

We offer a 30-day return period subject to the conditions described in our Return & Refund Policy.

Products must meet the applicable return requirements before a refund or replacement can be issued.

If you receive an incorrect, damaged, or defective product, please contact our customer support team as soon as possible.

For full details regarding eligibility, return procedures, return shipping, and refunds, please review our Return & Refund Policy.

9. Order Cancellation

If you need to cancel an order, please contact us as soon as possible after placing the order.

We will make reasonable efforts to accommodate cancellation requests before the order has been processed or dispatched.

Once an order has been dispatched, cancellation may no longer be possible and the applicable return procedure may apply.

10. Promotions and Discounts

From time to time, Hantad may offer promotional codes, discounts, or special offers.

Each promotion may have its own conditions, including eligibility requirements, validity periods, product exclusions, or minimum purchase requirements.

Promotional offers cannot be combined unless expressly stated otherwise.

We reserve the right to withdraw or modify a promotion where reasonably necessary.

11. Intellectual Property

All content available on the Hantad website, including text, product descriptions, graphics, logos, images, page designs, and other materials, is owned by or licensed to Hantad unless otherwise stated.

You may not reproduce, modify, distribute, sell, or commercially exploit our website content without our prior written permission.

12. Third-Party Services

Our website may use third-party services to provide payment processing, shipping, analytics, website functionality, customer support, and other services.

These third-party providers may have their own terms and privacy policies.

Hantad is not responsible for the independent policies or practices of third-party services.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, or completely free from errors.

Temporary interruptions may occur because of maintenance, technical problems, service provider issues, or circumstances beyond our reasonable control.

14. Limitation of Liability

To the extent permitted by applicable law, Hantad will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms limits or excludes any liability that cannot legally be limited or excluded under applicable law.

15. Events Beyond Our Control

Hantad will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include natural disasters, severe weather, transportation disruptions, strikes, government actions, internet or technology failures, or other unexpected events.

Where such an event affects an order, we will make reasonable efforts to keep affected customers informed.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable legal requirements.

The latest version will always be published on this page, together with the date it was last updated.

Your continued use of the website after changes are published means that you accept the updated terms.

18. Governing Law

These Terms of Service are governed by the applicable laws relevant to the operation of Hantad and the transactions conducted through our website.

Nothing in these Terms affects any mandatory consumer rights that cannot legally be excluded or limited.

19. Contact Us

If you have any questions about these Terms of Service, your order, or our services, please contact us.

Hantad
Business Name: Drissi Ayoub
Registration Number: 908537053
Registered Address:
14 Rue des Pâquerettes
Plobsheim, Bas-Rhin 67115
France

Email: support@hantad.com
Phone: +44 798 857 8185

Customer Support Hours:
Monday–Friday
9:00 AM–6:00 PM (London Time)