Privacy policy
At Hantad, your privacy matters. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from hantad.com
Personal Information We Collect
Device Information
When you browse our website, we automatically collect:
Browser type, IP address, and time zone
Cookies installed on your device
Pages or products viewed
Referral sources (websites or search terms)
Interactions with our site
Technologies used include:
Cookies: Small data files often with a unique identifier.
Log Files: Track actions such as IP address, browser type, ISP, referring/exit pages, and timestamps.
Web Beacons/Tags/Pixels: Help us analyse browsing behaviour.
Order Information
When you make or attempt to make a purchase, we collect:
Full name
Billing and shipping addresses
Payment details (processed securely)
Email address
Phone number
Together, this is referred to as “Personal Information.”
How We Use Your Information
We use Order Information to:
Process and fulfil orders (payments, shipping, confirmations)
Communicate about your order
Screen for fraud or potential risks
Provide updates and promotional offers (if you opt in)
We use Device Information to:
Detect and prevent fraudulent activity
Improve and optimise site performance
Analyse browsing patterns to enhance the shopping experience
Sharing Your Information
We share data only with trusted third parties who help us operate our business:
Payment processors (e.g., Stripe, PayPal)
Delivery providers (e.g., Royal Mail, DPD, Evri/Hermes)
Analytics services (e.g., Google Analytics)
We may also disclose information when required by law or to protect our legal rights.
Behavioural Advertising
We may use your information for targeted advertising through platforms such as:
You can also manage preferences at Your Online Choices UK.
Do Not Track
Please note we do not alter our data collection in response to “Do Not Track” signals.
Your Rights (UK Residents)
Under UK GDPR and the Data Protection Act 2018, you have the right to:
Access the personal data we hold
Request corrections to inaccurate data
Request deletion of personal data (where applicable)
Withdraw consent for marketing communications
To exercise these rights, email us at support@hantad.com
⚠️ Some data may be processed outside the UK (e.g., payment processors), but appropriate safeguards are in place.
Data Retention
We retain Order Information as long as needed to fulfil your order, or as required by law (e.g., tax and accounting).
You may request deletion of your data where legally permissible.
Minors
Our site is not intended for individuals under 18 years of age.
Policy Updates
We may update this Privacy Policy periodically to reflect:
Changes in UK privacy regulations
Updates to our services
Adjustments to business practices
Contact Us
Looking for support? Reach out and we’ll take care of you:
Email: support@hantad.com
Phone: +447782266270
Address: 14 Rue des Pâquerettes, 67115 Plobsheim, France
Our Support Hours (GMT – London):
Monday to Friday: 9:00am – 5:00pm
Saturday & Sunday: 10:00am – 2:00pm
Expect a response from us in less than 24 hours.
For more support, visit our Contact Us page.