Privacy Policy

At Hantad, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your personal information.

1. Who We Are

Hantad is an online fashion retailer operated by Ayoub Drissi and serves customers in the United Kingdom.

Business Name: Drissi Ayoub
Business Registration Number: 908537053
Registered Business Address:
14 Rue des Pâquerettes
Plobsheim, Bas-Rhin 67115
France

Email: support@hantad.com
Phone: +44 798 857 8185

For privacy-related questions, you can contact us using the details above.

2. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with Hantad, we may collect information such as:

Information you provide directly

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and purchase information

  • Product preferences

  • Information you provide when contacting customer support

Payment Information

Payments are processed through secure third-party payment providers.

We do not store your complete credit or debit card number on our own systems. Payment information is handled by the payment provider according to its own privacy and security practices.

Technical Information

When you use our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website pages visited

  • Referring website

  • Date and time of website visits

  • General usage information

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfil your orders

  • Process payments

  • Deliver your purchases

  • Provide order confirmations and updates

  • Provide tracking information

  • Respond to customer enquiries

  • Process returns, refunds, and exchanges

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Maintain website security

  • Comply with applicable legal and regulatory requirements

  • Send marketing communications where you have provided appropriate consent

We only use personal information for legitimate business purposes and as permitted by applicable law.

4. Cookies and Similar Technologies

Hantad uses cookies and similar technologies to help our website function properly and to understand how visitors use our website.

Cookies may be used to:

  • Keep the website functioning correctly

  • Remember shopping cart and checkout information

  • Understand website traffic and usage

  • Improve website performance

  • Remember certain preferences

  • Support relevant advertising and marketing activities

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

5. Sharing Your Information

We may share necessary personal information with trusted service providers that help us operate our business.

These may include:

  • Shopify and related technology providers

  • Payment processors

  • Shipping and delivery providers

  • Order fulfilment providers

  • Website and analytics service providers

  • Customer support providers

  • Fraud prevention and security providers

  • Professional or legal advisers where necessary

We only provide service providers with information that is reasonably necessary for them to perform their services.

We do not sell your personal information to third parties.

6. Payment Security

Payments made through Hantad are processed using secure payment services.

Depending on the payment option available at checkout, payments may be processed through providers such as Shopify Payments or PayPal.

We do not have access to your full payment card details.

7. Order and Delivery Information

When you place an order, we use the information you provide to process and deliver your purchase.

This may include sharing your:

  • Name

  • Delivery address

  • Email address

  • Telephone number

  • Order details

with the relevant delivery or fulfilment provider when necessary to complete your order.

8. Marketing Communications

If you choose to subscribe to marketing communications, we may send you information about:

  • New products

  • Collections

  • Offers

  • Promotions

  • Store updates

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing communications does not affect transactional messages, such as order confirmations, shipping updates, or important service notifications.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions

  • Provide customer support

  • Maintain business and financial records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal obligations

When information is no longer required, it may be securely deleted or anonymized where appropriate.

10. Your Privacy Rights

Depending on applicable privacy laws, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request restriction of certain processing

  • Object to certain uses of your information

  • Withdraw consent where processing is based on consent

  • Request a copy of certain personal information

To exercise a privacy right, please contact us at:

Email: support@hantad.com

We may need to verify your identity before completing certain requests.

11. Children's Privacy

Hantad's website is intended for general consumers and is not directed specifically at children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

Hantad is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. International Data Transfers

Because Hantad works with service providers that may operate in different countries, your personal information may be processed or stored outside the country where you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable legal requirements.

When we make changes, we will update the "Last updated" date shown at the top of this page.

We encourage you to review this page periodically for the latest information.

15. Contact Us

If you have questions about this Privacy Policy or how Hantad handles personal information, please contact us:

Hantad
Business Name: Drissi Ayoub
Registration Number: 908537053
Registered Address:
14 Rue des Pâquerettes
Plobsheim, Bas-Rhin 67115
France

Email: support@hantad.com
Phone: +44 798 857 8185

We will review privacy-related enquiries and respond within a reasonable period in accordance with applicable law.